Shipping policy
1. Shipping Methods and Carriers
We offer various shipping options through trusted carriers to ensure your order arrives safely and on time. Shipping methods include standard, expedited, and express services, depending on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or holidays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location, the weight of your order, and the selected shipping method. We occasionally offer promotions for free shipping, which will be highlighted on our website.
4. Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Delivery times may vary based on your location and external factors such as weather conditions and carrier delays.
5. International Shipping
We currently offer international shipping to select countries. Customs duties and taxes may apply, and the recipient is responsible for these charges upon delivery.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on the carrier's website.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us at support@locknlubeusa.com within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
8. Address Accuracy
Please ensure that your shipping address is correct at checkout. Locknlube Travel is not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please reach out to us at support@locknlubeusa.com.
Thank you for choosing Locknlube. We look forward to serving you!